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Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.

Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.

Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career.

Job Summary:

Hospitality Specialist is responsible for establishing a warm, welcoming, and professional atmosphere for all clients, executives, and staff members at all times. The individual in this role will be responsible for delivering the highest standards in service and consistently maintaining customer satisfaction, ensuring the space is optimized and running smoothly.

Essential Duties and Responsibilities:

Provide high-level internal and external customer support.
Manage the reception desk and greet employees and visitors with a smile while maintaining eye contact through the entire interaction.
Assist with creating a collaborative environment amongst team through events and personal introductions.
Speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants, and other points of interest.
Ensure the cleanliness of all office space to include reception area, open work areas, conference rooms, lobby, and kitchen.

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